User privacy policy

(1) General Matters

(1.1) This website Limited is committed to protecting your privacy rights. Please read our Privacy Policy Statement carefully and be aware of Explore Australia Public Transportation Guide's policies and practices concerning the handling of your personal data. The Privacy Policy Statement applies to all registered and non-registered users of the Explore Australia Public Transportation Guide website and may be updated, revised, republished, or changed as needed.

(1.2) By using this website, you agree that Explore Australia Public Transportation Guide collects and uses your personal data in accordance with the Privacy Policy Statement.

(1.3) The terms and phrases below have the following meanings: "Personal data" refers to any information, including but not limited to, that identifies an individual or is sensitive in nature (e.g., name, ID number, gender, date of birth, contact information, occupation, email address, Octopus card number, and credit card details); "Privacy Policy Statement" refers to the Privacy Policy Statement that is periodically updated and published on this website.

(1.4) In case of any discrepancy between the English and Chinese versions of this statement, the English version shall prevail.

(2) Your Privacy

(2.1) When collecting, storing, using, and transmitting personal data, Explore Australia Public Transportation Guide respects the privacy rights granted to you by law. This "Privacy Policy Statement" clarifies our methods of handling personal privacy. It is our policy to comply with the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Singapore Special Administrative Region, and we ensure our employees strictly adhere to the related security and confidentiality standards.

(3) Collection of Minimal Personal Data

(3.1) When you register as a user of Explore Australia Public Transportation Guide boutique or provide your personal data, we may collect your personal data.

(3.2) If you are under 18 years old, you should seek the consent of your parents or guardians before providing any personal data.

(3.3) The personal data we collect may be used, but not limited to, the following purposes:

To provide and download content to you;

To process orders, bills, and payments;

To handle and follow up on service requests, inquiries, and complaints;

To help us better understand the distribution of users and members, in order to provide more tailored services;

To promote our products and services;

To verify your identity;

To manage your member account (if applicable);

For us and third parties to conduct future market research; and to allow us, our affiliates, or institutions receiving the data, to provide you with web or other electronic services.

(4) Disclosure of Data

(4.1) When we collect your personal data, we will:

Explain to you that we are collecting your personal data and the purpose of collection; and give you the opportunity to "opt-out" (i.e., restrict us from using the relevant personal data for certain specified purposes).

(4.2) We agree to take all feasible measures to keep your personal data confidential, but the data may be transmitted/given to the following parties:

Any actual or proposed assignee, transferee, or successor of our rights in respect of members or registered users;

Agents, affiliated or linked companies, and others that need to improve products or services; and other companies or organizations (including advertising agencies) interested in providing promotional information to you.

(4.3) Except as expressly provided in this "Privacy Policy Statement", we will never disclose your personal data unless such a request is required by law, or we reasonably believe that such action is necessary to:

Comply with laws or applicable regulations;

Protect and defend our rights and property;

Protect the website from misuse or unauthorized use;

Protect the personal safety or property of our users or the public.

(5) Links to Other Websites

(5.1) This "Privacy Policy Statement" only applies to this website. If you follow any hyperlinks or advertisements to other websites, you will leave this website and enter another location. We are not responsible for the privacy, personal data you may disclose while browsing other websites, or potential interferences by "cookies." You should read the privacy policy of that location (if any).

(6) Web Records

(6.1) When you access this website, our server will record your computer's domain and track the pages you have visited. The purpose is to measure the traffic on our website and the popularity of various sections of the site. This information will be used internally and shared with our content providers. We may also share some aggregate website traffic data with advertising clients for the purpose of promoting website services. In this case, the data will not disclose your personal identity.

(7) Security

Once collected, personal data will be securely stored in our system. And only employees or contractors authorized by us can access your personal data. Personal data stored electronically is kept on independent servers with password protection (or equivalent forms of protection) and is only accessible by authorized employees or contractors of Explore Australia Public Transportation Guide. Designated Explore Australia Public Transportation Guide employees or contractors responsible for handling personal data must adhere to this "Privacy Policy Statement." We will make every effort to ensure your personal data is fully protected. However, given the nature of the internet, we cannot ensure absolute security. Explore Australia Public Transportation Guide assumes no liability for any unauthorized access. If you feel uncomfortable with this, you should not provide any personal data.

(8) Use of Personal Data in Legal Proceedings

(8.1) You expressly agree that we can identify you based on the personal data you provide for any reason, including taking any action against you for overdue payments.

(9) Right to Access and Retain Personal Data

(9.1) You can request access and correction to your personal data in our records at any time. You can also notify us to remove your data from any operational mailing or distribution lists. If you need to exercise any of these rights, you can write to us at the address below, marking "Confidential" on the envelope. We may ask you to provide certain personal data to ensure that you are the data subject in question.